21+ Age Required

baj Responsible Gaming — Know Yourself, Know Your Limits

baj believes that entertainment is truly enjoyable only when it stays within control. On this page you will find safe gaming advice, self-limit tools, and guidance on where to get support.

For 21+ SSL Encrypted Self-Exclusion Available 24/7 Support

Why Responsible Gaming Matters

Online casino and betting is a form of entertainment — not a guaranteed way to earn money. At baj, we want you to enjoy every session, but never reach a point where gaming affects your daily life. That is why we have built a number of protective tools and resources into our platform.

Gaming becomes a problem when it crosses from habit into addiction. If you notice that you or someone you know is spending excessive time and money on gaming, it is time to act. Our Terms and Conditions contain detailed gaming guidelines that every user should read.

Only people aged 21 or above may open an account and play on the baj platform. We make sure that minors cannot access this platform in any way. If underage members of your household use your device, keep your account secure and do not share your password.

Tools to Keep Yourself in Control

baj's self-control features help you manage your own gaming habits. After logging in, activate these tools from your account settings or let us know via 24/7 live chat.

Set a Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set, it will not be possible to deposit beyond that amount within the chosen period.

Account Settings

Session Time Limit

Decide in advance how long you will play in one sitting. When the set time is up, you will receive a break notification and the session will end automatically.

Automatic Break

Set a Loss Limit

Set a loss limit if you do not want to continue playing after losing a certain amount. When the limit is reached, the session will close automatically.

Loss Protection

Cool-Off Period

Activate a cool-off if you want to take a break for a few days. You can choose a break period from 1 day to 6 weeks — logging in will not be possible during this time.

Temporary Break

Self-Exclusion

If you want to step away from gaming for a longer period, you can apply to have your account closed permanently or for a set duration. This decision cannot be reversed.

Permanent Protection

Reality Check

After a set interval, you will be shown your total playing time and spending. This information helps you make informed decisions.

Awareness Alert

Warning Signs of Problem Gaming

If you notice any of the following in yourself or someone you know, it may be time to seek help. Acknowledging a problem takes courage — there is no shame in it.

You keep playing to recover lost money and place larger bets each time.
You hide or lie to family or friends about how much you spend on gaming.
You put gaming ahead of work, studies, or family responsibilities.
You take on debt or spend your savings on gaming and still cannot stop.
You feel restless or anxious when you try to stop gaming.
Gaming is affecting your sleep, eating, or physical health.
When you are not playing, you think about gaming constantly and cannot focus on other things.

Assess Yourself

Ask yourself the questions below. If you answer "yes" to more than one, tell someone or seek support.

In the past month, have you spent more money on gaming than your budget allowed?

Did you feel uncomfortable when you tried to take a break from gaming?

Has a family member expressed concern about your gaming?

Do you regularly use gaming to relieve stress or low mood?

After losing, have you placed bigger bets trying to win the money back?

If you answer "yes" to two or more questions, speak to us via 24/7 live chat or contact a professional counsellor.

Where to Get Help

You do not have to face this alone. There are several avenues for support — from baj support to professional counsellors.

baj Live Chat Support

Live chat support in Bengali and English is available 24 hours a day, 7 days a week. To set account limits or request self-exclusion, contact us directly via chat.

24/7 Bengali Support

Email Support

If you prefer to communicate in writing, send us a message at our support email. Our team will respond to any responsible gaming query.

[email protected]

Written Request

Family and Friends

Talk to someone you trust — family or close friends can often provide the most immediate support. Letting them know may be the first step toward change.

Personal Support

Professional Counselling

Speak to a mental health specialist or an addiction counsellor. This service is available at government hospitals and private clinics in Bangladesh.

Mental Health

Support Groups

Connect with others facing the same issue. Peer support groups are an effective way to share experiences and find encouragement.

Community Support

Our Commitment to Responsible Gaming

baj is not just a gaming platform — we are committed to creating a safe environment. You can learn more about baj's values and identity on our About Us page.

Age Verification

Age verification is mandatory at registration. Anyone under 21 cannot open an account.

Transparent Advertising

We do not present gaming as a source of income and do not run misleading promotions.

Data Protection

Your personal information is protected with SSL encryption technology. Our Privacy Policy provides full details.

Round-the-Clock Support

24/7 live chat and email support in Bengali is available. We are here to help with any responsible gaming matter.

Tips for Healthy Gaming Habits

Keep gaming an enjoyable experience — follow these simple habits.

Set a budget before you play and stick to it — do not spend more trying to recover losses.

Treat gaming as entertainment, not as a way to earn money. Winning is never guaranteed on any bet.

Take at least a 10–15 minute break every hour. Avoiding long continuous sessions helps keep your focus and judgement sharp.

Do not game under the influence of alcohol or drugs — your judgement is impaired and the risk of uncontrolled spending increases.

Instead of using gaming to relieve stress or sadness, spend time on other hobbies or social activities.

Keep children and minors away from your device and account — store your password securely.

Common Questions About Responsible Gaming

For more information on this topic, visit our FAQ page.

No. Activating self-exclusion keeps your account balance safe. For details on login and withdrawal rules while exclusion is active, contact our 24/7 live chat.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit may require a waiting period, which will be communicated at the time of your request.

Talk to them directly and with empathy — express concern without blame. Encourage them to seek professional advice. If they are a baj user, you can email us at [email protected] — we will assist while maintaining confidentiality.

No. When a session limit ends, any ongoing game or bet completes normally, after which no new session or bet can be started. The outcome of bets already in progress will be settled according to the applicable rules.

A cool-off is a temporary break — from 1 day up to 6 weeks — after which your account is reactivated automatically. Self-exclusion is longer-term — from a minimum of 6 months up to permanent — and cannot be reversed once applied.

No. The minimum age at baj is 21. Under no circumstances, even with parental consent, may anyone under 21 open an account or take part in any gaming activity. Accounts that fail verification will be closed.